Ethereal Technologies Inc - Integrating the Enterprises
Knowledge Management - Process Management - Incident Management - Change Management.
Unbiased Solutions For The Real World
We pride ourselves in our solutions. We believe that not being partnered with a software vendor puts us in a unique position. A position where we cannot be influenced by vendor incentives or sweeteners, only to give you the best unbiased solution suited to your needs, from an independent perspective.
The Enterprise Application Integration Concept:
Any well structured organization, is divided into departments, organizational units or modules. Each with different information, functions and responsibility. Enterprise Application Integration, is a global, top down view of your organization. The key is understanding that there is difference between 'Information' and 'Knowledge'.
Using the international ITIL Standards framework, embraced by Governments and Corporations worldwide, a centralized process workflow monitor and data tracking system can be put in place.
This centralized system acts as the communication between your critical legacy systems and other disparate systems.
During the integration, we map your processes, examine your information needs and usage and streamline your organization by connecting your infrastructure.
ITIL is a process framework methodology which can be applied to almost any organization.
Our Philosophy
Updating your infrastructure, does not always mean replacing it.
Legacy systems are old, not obsolete.
Data can be captured, Knowledge must be learned.
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